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Last updated: January 27th 2026

1. Our commitment to your privacy

South Pacific Employment Central Australia is a community-based, not-for-profit organisation supporting South Pacific communities across Victoria, Australia and we hope to expand in other States in the near future. We respect your privacy and are committed to keeping your personal information safe.

This Privacy Policy explains how we collect, use, store and share personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What personal information we collect

We may collect personal information such as:

• Your name and contact details

• Information about your education, work experience and employment goals

• Information you share with us to help us support you (for example, cultural background or language needs)

• Feedback, enquiries and correspondence

• Basic website usage information (such as browser type or IP address)

We only collect information that is necessary to support our community work and employment services.

3. How we collect information

We may collect personal information when you:

• Contact us by phone, email or online

• Complete forms or register for programs or events

• Participate in our employment support or community activities

• Apply to volunteer or work with us

• Use our website

Where possible, we collect information directly from you.

4. How we use your information

We use personal information to:

• Provide employment and community support services

• Communicate with participants, families, employers and community partners

• Match people with suitable opportunities or referrals

• Improve our programs and services

• Meet our legal and organisational responsibilities

We do not use personal information for commercial purposes.

5. Sharing personal information

We may share personal information with:

• Employers, mentors or training organisations (with your consent where appropriate)

• Service providers who help us deliver programs or run our organisation

As a community-funded organisation, we do not receive government funding and do not regularly share personal information with government agencies unless required by law.

We do not sell or rent personal information.

6. Sensitive information

Some information, such as health information or information about disability, may be considered sensitive. We only collect this information where it is needed to provide appropriate support, and with your consent or as allowed by law.

7. Keeping your information safe

We take reasonable steps to protect personal information from misuse, loss or unauthorised access. This includes secure storage and limited access to information.

8. Accessing or correcting your information

You have the right to ask for access to your personal information or to request corrections if something is wrong or out of date. Please contact us using the details below and we will respond within a reasonable time.

9. Privacy concerns or complaints

If you are concerned about how your personal information has been handled, please contact us first so we can try to resolve the issue.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

10. Website and cookies

Our website may use cookies or basic analytics tools to help us understand how visitors use the site and to improve functionality. You can manage cookies through your browser settings.

11. Changes to this policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our website.

12. Contact us

If you have any questions about this Privacy Policy or your personal information, please contact:

SPEC Australia just by clicking the contact us button below and filling in the Get in touch form:

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